Reviewing performance metrics in Attentive helps you track the effectiveness of your journeys and automated messages. This guide explains how to locate key metrics and generate detailed reports to analyze delivery, click rates, and conversions.
Steps to Locate Overall Performance Metrics
Navigate to Journeys
Log in to your Attentive account and go to the Journeys section.
Select the Trigger for Review
Choose the journey trigger you want to analyze.
Scroll to the Message
Scroll down to locate the specific message.
Here, you’ll find the overall performance stats, including delivery and engagement details.
Steps to Generate In-Depth Performance Reports
Navigate to Reports
From the dashboard, go to the Reports section.
Select a Journey Report
Under Journeys, choose one of the following options:
Journey Message Level Performance
Journey Aggregate Performance
Automated Message Performance
Back-in-Stock Wait List Enrollment
Choose the Report to Review
Select the report type that best suits your analysis.
Set Date Range and Grouping
Choose a specific date range for the report.
Decide how to group the data: by day, week, or month.
Select the Trigger
Pick the relevant journey trigger for which you want detailed metrics.
By following these steps, you can easily review overall performance stats and generate in-depth reports for your Attentive journeys. Use these insights to monitor key metrics like clicks, conversions, and delivery rates, ensuring your messaging campaigns achieve their goals.
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