How to Send a Test SMS from Attentive

Created by Jenarthan M, Modified on Thu, 26 Dec, 2024 at 6:31 PM by Jenarthan M

 


This step-by-step guide explains how to send a test SMS from Attentive. Sending test messages ensures that your SMS journeys are functioning correctly and displaying the intended content before they reach your customers.

Steps to Send a Test SMS

1. Navigate to the Journey

  1. Log in to your Attentive account.

  2. Go to the Journeys page.

2. Select the Desired Journey

  1. Choose the journey for which you want to send a test SMS.

  2. Scroll down to locate the option labeled “Send Test Message”.

3. Send a Test SMS to an Individual Number

  1. Click on Send Test Message.

  2. Input the required details:

    • Select the Country Code.

    • Enter the Mobile Number where the test SMS should be sent.

  3. Click Send Test to send the message.

4. Send a Test SMS to All Company Users

If you want to test the message with your entire team:

  1. Select the option “Send to All Company Users”.

  2. Click Send Test to distribute the test SMS to all users within the company account.


Conclusion

Sending a test SMS in Attentive ensures that your message content, format, and delivery are error-free. Follow these simple steps to validate your SMS journeys before they go live.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article