Integrating LateShipment with BigCommerce

Created by Hari Bhaskar, Modified on Thu, 26 Dec, 2024 at 6:52 PM by Jenarthan M

Integrating LateShipment.com’s Returns Experience Management with your BigCommerce store enables a seamless, self-serve returns process for customers. Follow these quick and easy steps to get started.

Step-by-Step Guide to Connect LateShipment.com with BigCommerce

1. Install the LateShipment.com App from the BigCommerce Marketplace

  1. Head to the Apps section in BigCommerce.

  2. Under the marketplace, go to bigcommerce.com/apps.

  3. In the search bar, type "LateShipment" and select LateShipment.com Returns Experience Management.

  4. Click Get This App.

  5. Sign in to your BigCommerce account when prompted.

  6. Install the app and click Confirm to authorize the integration.


2. Complete the Setup in LateShipment.com

  1. After installation, click on the provided link to sign in to your LateShipment.com account.

  2. Once signed in, follow the steps to complete the integration.


3. Select Your Preferred Weight Unit

To ensure accuracy, select the appropriate weight unit:

  1. Choose your preferred weight unit (lbozkg, or g).

  2. Select lb (recommended) and click Submit.


Your LateShipment.com Returns Experience Management account is now successfully connected to BigCommerce. This seamless integration enables you to provide your customers with a hassle-free, automated returns experience.

Start optimizing your returns process today!


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