Integrating BigCommerce with LateShipment.com empowers your e-commerce store with advanced post-purchase capabilities. With this connection, you can streamline shipping operations, proactively manage delays, and provide real-time order tracking to your customers.
Why Integrate BigCommerce with LateShipment.com?
By connecting your BigCommerce account to LateShipment.com, you can:
Enhance Customer Experience: Deliver proactive updates on shipping delays and estimated delivery times.
Automate Shipping Insights: Access real-time tracking for all your shipments directly within your LateShipment.com dashboard.
Reduce WISMO Inquiries: Minimize “Where is My Order” support tickets by providing accurate and timely updates.
Prerequisites for Integration
Ensure the following before starting the integration:
An active BigCommerce store.
Admin access to both your BigCommerce and LateShipment.com accounts.
Step-by-Step Guide to Connect BigCommerce with LateShipment.com
Log In to Your LateShipment.com Dashboard
Access your LateShipment.com account at www.lateshipment.com.
Navigate to Integration Settings
Go to Settings > Integrations.
Select BigCommerce from the list of available integrations.
Authorize the Connection
Click on Connect Your Store.
You will be redirected to the BigCommerce login page. Log in using your store admin credentials.
Grant Permissions
Review the requested permissions and click Authorize to allow LateShipment.com to access your order and shipping data.
Verify Connection
Once authorized, you will be redirected back to your LateShipment.com dashboard.
Verify that your BigCommerce store is listed as connected under Integrations.
Sync Your Orders
LateShipment.com will automatically sync your past orders and start tracking your shipments in real time.
Troubleshooting Common Issues
Authorization Fails: Double-check your login credentials and ensure you have admin access to your BigCommerce store.
Data Not Syncing: Check if the API connection is active in your LateShipment.com dashboard.
Permission Errors: Ensure all required permissions are granted during the integration process.
Key Benefits of BigCommerce + LateShipment.com Integration
Proactive Notifications: Keep customers informed with branded notifications about shipping delays.
Actionable Insights: Get data-driven reports on carrier performance to make informed decisions.
Seamless Order Tracking: Manage all shipments from one centralized platform.
Need Help?
If you encounter any challenges during the setup, our support team is here to help. Contact us at support@lateshipment.com or reach out via live chat from your dashboard.
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