Setting Up Custom Domain in Godaddy

Setting up a custom domain for your branded tracking page on GoDaddy ensures a seamless customer experience and strengthens your brand identity. Follow this step-by-step guide to configure your custom domain through GoDaddy.

Why Use a Custom Domain for Branded Tracking Pages?

A custom domain not only reinforces your brand but also enhances customer trust by allowing you to host tracking pages directly under your domain name. This setup helps reduce confusion and increases engagement, as your customers interact with a page that aligns with your business identity.

Step-by-Step Guide: Setting Up a Custom Domain in GoDaddy

Follow these instructions to set up a custom domain for your branded tracking page in GoDaddy:

1. Log in to Your GoDaddy Account

   • Navigate to GoDaddy.com and log in using your credentials.
     
     

2. Access DNS Management

   • Go to your domain dashboard.

   • Select the domain you want to use for your tracking page.

   • Click on the DNS Settings or Manage DNS option.
     
     

3. Add a CNAME Record

   • Scroll to the section labeled Records and click on Add.

   • Choose CNAME as the type of record.

   • Enter the following details:

     • Host: Enter the subdomain you want to use (e.g., "track" for track.yourdomain.com).

     • Points To: Enter the LateShipment-provided domain (e.g., custom.tracking.lateshipment.com).

     • TTL: Set this to the default value.
       
       

4. Save Changes

   • Click Save to confirm the CNAME record addition.
     
     

5. Verify Configuration in LateShipment.com

   • Log in to your LateShipment.com dashboard.

   • Navigate to Settings > Custom Domain Setup.

   • Enter the custom domain you configured in GoDaddy and save.

   • Wait for the DNS propagation (which may take up to 24 hours) and verify the setup.

Common Issues and Troubleshooting Tips

• DNS Propagation Delay: It may take up to 24 hours for DNS changes to reflect globally.
  
  

• Incorrect CNAME Details: Double-check the "Points To" value provided by LateShipment.com.
  
  

• Subdomain Not Working: Ensure no conflicting records exist for the subdomain in the DNS settings.

Benefits of Using a Custom Domain with LateShipment.com

• Strengthens Brand Recognition: Host your tracking pages under your domain to maintain a consistent brand experience.
  
  

• Improves Customer Trust: Customers are more likely to engage with content hosted on your verified domain.
  
  

• Enhances SEO Performance: Custom domains contribute to better SEO rankings and organic visibility.

Need Help?

If you face any issues while setting up your custom domain, our support team is here to help. Reach out to us at support@lateshipment.com or access our live chat for assistance.