How to Cancel a Return Request

This guide explains how to cancel a return request on your LateShipment returns dashboard. 

Canceling a return request in your LateShipment.com account is a straightforward process. Follow these steps to manage and cancel return requests effectively:

Step 1: Access the Returns Management Section

• Log in to your LateShipment.com account.

• Navigate to the Returns Experience Management dashboard.

Step 2: Locate the Specific Return Request

• Click on Manage Returns to view all initiated return requests.

• Browse through the list to find the return request you intend to cancel.

Step 3: Cancel the Return Request

• Select the desired return request to open its details.

• In the top-right corner, click on Cancel Request to terminate the return process.

Important Note: Cancellation is only possible if the return is in the initiated stage. Once the return progresses to in-transit or subsequent stages, cancellation is no longer an option.

By following these steps, you can efficiently manage and cancel return requests within your LateShipment.com account, ensuring smooth returns processing and enhanced customer satisfaction.