Does every late package get a refund?

Unfortunately, not every late package is eligible for a refund.

There are a few reasons why a late package would not be eligible for a refund. These reasons vary from one shipping carrier to the next.

The most common reason a late package would fail to receive a refund is weather-related delays.

All denied claims are manually reviewed, and if found eligible for a refund, are followed through with your carrier. However, rest assured we operate well within the limits of your carrier’s refund claim policy.